Below are general Rules, Policies and Procedures. For complete rules, policies and procedures, please contact owners:
- Cancelled reservations will be refunded in 36-48 hours (depending on your bank) or can be rescheduled to a different date.
- No refunds will be given once waiver has been signed by customer, and instructions have been given by staff. We will allow time to be transferred to another date for emergencies purposes only. We will not give any refunds if you believe axes "are not working/are not sharp enough" or if you believe the axes are not sticking due to their possibly being a defect in the wood target, or if the wood target is brand new. The duration of how long a customer throws axes will not determine a partial or full refund.
- We will exchange axes and wood as we feel is needed. Request can be made to change out wood or change out axes but may not be granted. For an additional cost of $20 per person, we can put all new boards for the full hour, if in stock. Wood targets are for commercial use and will have damage, chips, breaks and defects, for every new customer.
- We do not allow any unauthorized filming, photos, or use of GOOD AXE TIME in any way that may negatively impact the business. All social media postings but be approved by owner or will be subject to defamation and trade infringement.
- We do not allow aggressive behavior, insults, profanity, vulgar or negative language to any other customer or our staff. Any behavior deemed not suitable for our venue will be asked to leave the premises, and remaining time will be forfeited.
- We have a zero tolerance for aggressive or misuse of axes, which include but not limited to, throwing two axes at a time, throwing axes underhand, throwing two axes at the same board, throwing axes with excessive force which can be dangerous, taking axes to other lanes to throw, or any aggressive, manor towards other customers with axes.
- We are not responsible for the actions of others.
- Anyone who enters the facility must sign a waiver no matter if they are participating or not. Anyone who refuses to sign the waiver will not be allowed in.
- Safety is our top priority. Please ask for additional instruction if you would like. We can provide throwing examples upon request. We will follow up on progress throughout the hour.
- Additional hours may be purchased. We allow parties of 1 - 125.
- FOR ANY ADDITIONAL QUESTIONS, OR FULL LIST OF RULES, POLICIES AND PROCEDURES CAN BE REQUESTED. BY PARTICIPATING, YOU AUTOMATICALLY AGREE TO FOLLOW COMPLETE RULES, POLICIES AND PROCEDURES.